about us
Reliable Care on Every Journey
Our Mission
Our mission is to continuously provide quality transportation services to our customers by doing whatever it takes right the first time, with constant improvement, training, and leadership through teamwork, partnership, and respect. Our quest is to be safe, competitive, and responsible.
Who We Are
We aren't just a car service; we are a vital link in the healthcare chain. Based in Ohio, we have grown into a trusted partner for families, social workers, and medical facilities who require more than just a ride—they require a professional standard of care.
Why Choose Us?
When you choose Explore Medical Transportation, you are choosing a provider that meets the highest standards of state and federal compliance.
Fully Licensed & Regulated: We are proud to be an Ohio PUCO certified carrier and licensed by the Ohio State Board of EMS.
Safety First: Our drivers are more than just operators; they are CPR and First Aid certified professionals who undergo rigorous background checks and drug screenings.
Accessibility for All: Our fleet features modern, ADA-compliant vehicles equipped for ambulatory, wheelchair, and stretcher-bound passengers.
Professional Integration: As an NPI-registered and Medicaid-enrolled provider, we work seamlessly with your insurance and healthcare providers to streamline your transport.
The Explore Difference
We understand that "Non-Emergency" doesn't mean "Non-Essential." Whether it is a life-sustaining dialysis treatment, a routine check-up, or a discharge to home, we treat every passenger like family.
Door-through-Door Service: We don't just pull up to the curb; we assist you from your door to your check-in desk.
Reliability You Can Count On: We use advanced routing and scheduling to ensure we are on time, every time.
State-Wide Reach: Our service area extends across the entire State of Ohio.
Ready to Book a Ride?
Experience the peace of mind that comes with professional medical transport.
FAQ
How far in advance should I book?
We recommend booking at least 24–48 hours in advance to guarantee your preferred time slot.
Do you offer same-day rides?
Same-day requests may be accommodated based on vehicle availability. Please call us directly for urgent needs.
Are your vehicles wheelchair accessible?
Yes, our fleet includes vehicles equipped for wheelchair and stretcher transport, fully compliant with ADA standards.
Do you offer recurring trips?
Yes, we specialize in recurring transportation for dialysis, physical therapy, and other ongoing medical treatments.
What is your service area?
We serve the entire state of Ohio. Whether you need a local ride to a pharmacy or a long-distance trip to a specialized hospital across the state, we’ve got you covered.
Do you accept Medicaid?
Yes! We are an enrolled Medicaid provider. Please have your Member ID ready when booking so we can verify your coverage and any required prior authorizations.
Are your drivers trained for medical emergencies?
Absolutely. Every driver is CPR and First Aid certified and has passed rigorous state-required background checks and drug screenings to ensure your safety.
Are you licensed and insured?
Yes. We are fully insured and hold active licenses with the Ohio PUCO and the State Board of EMS. We are also a registered US DOT and Medicaid-enrolled provider.
Get In Touch
We’re here to help with your transportation needs.
Phone: 513-496-9342
Email: [email protected]
Copyright 2026. Explore Medical Transportation. All rights reserved.